Refund policy

Thank you for your purchase! We hope you have an exceptional experience with Apothecary Heritage and that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for credit to Apothecary Heritage eCommerce. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original labels attached.

RETURN PROCESS

To return an item, please email our Operations Manager at customer.service@apothecaryheritage.com to obtain a Return Merchandise Authorization (RMA) form to fill out and return with your purchase. After receiving a RMA form, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:

Apothecary Heritage
Attn: Returns
3001 W. M-20
New Era, MI 49446

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.